Q.   How is your service different from other junk removal services?
A.   Call-A-Haul removes all types of bulky waste items including brush and tree waste. Call-A-Haul loads its trucks
       manually and with a grapple crane. Call-A-Haul has two pickup options: "Full-Service", and "Curbside Service".

Q.  How do you charge for your services?
A.  If your load is under 4000 lbs. in weight, you are only charged for the size of your load. You are not charged for
      time or labor regardless of how long your job takes. If your load is over 4000 lbs., you are charged an extra $50/ton
      for any weight overage. A complete list of load-size rates are listed on the "load-size rates" page of this website.

Q.  I've seen your "load-size  guide" but need more help understanding how you charge. What are cubic yards?
A.  A cubic yard is a unit of volume 3 feet long, 3 feet wide, and 3 feet high. Hauling and dumpster companies use the
     cubic yard as a way of measuring the size of a load. Our truck bed is 20 feet long, 8 feet wide, and 5 feet high, and 
     has a 24 cubic yard capacity. Most other junk removal services have a 15 yd. or 18 yd. bed capacity. Dumpsters come
     in sizes ranging between 5 and 50 yds. We list our rates by load size so you can compare our rates with others.

Q.  Isn't there a way you can estimate what my junk removal job would cost before you do my job?
A.  Of course. We will give you an "on-site" estimate when we arrive at your job, and we can also give you a "phone quote"
      if you text us a photo of your junk. 

Q.  Do you also drop off dumpsters?
A.  No. Call-A-Haul is an "active" junk removal service. We remove junk from your property immediately after we arrive,
      often on the same day of your call. Dumpsters are primarily designed for  weekly commercial service or for residential
      customers who want to load a dumpster themselves, and over a longer period of time. We don't provide that service.

Q.  Can you haul away anything?
A.  Just about. We can't haul hazardous materials, large amounts of dirt or concrete, and no oil, propane tanks, or gasoline.

Q. What about paint?
A.  Yes, we can haul away paint, bug spray, fertilizer, tires, and just about anything from a garage or basement.

Q.  Do we have to put our junk in a pile for you or do you move trash to your trucks?
A.  We can move any light to medium weight junk by hand from any location on your property to our junk removal trucks.
      Remodeling debris, brush piles, rubbish heaps, and heavy commercial trash items must be removed by our grapple
      loader in a truck accessible location.

Q.  What cities do you service in the Birmingham area?
A.  Generally all areas of Jefferson and North Shelby counties.

Q.  Do you recycle any of the junk items that your remove?
A.  Yes, appliances and scrap metals are disposed of in a scrap metal recycling center, clothes and all usable trash items
      are given to thrift stores and other charitable organizations.

Q.  Can you remove old sheds and dilapidated garages?
A.  Yes in most cases if we have truck access.

Q.  Are you licensed and insured?
A.  Yes we are fully licensed and insured and also carry workman's comp insurance.
 
Q.  If my junk is outside do I have to be at my job while you do it?
A.  No, if your junk is already outside you do not have to be at your property while we perform your job and you can pay
      for your job by credit card over the phone later. 
 
Q.  What hours are you in service?
A.  We are in service Monday through Saturday from 7AM until dusk.

Q.  Do you work on rainy days?
A.  Yes, we try to complete your job at the scheduled time and have the proper rain gear to continue working
      if at all possible.

Q.  Can I schedule my job by email.
A.  Yes, email us at bulkwasteservices@gmail.com. Give us your name, address, phone number and a brief description
      of the type of trash removal job that you have. We will respond to your email and schedule your appointment.